DEPARTMENT OF HUMAN RESOUCE AND ADMINISTRATION

Director of Human Resource & Administration

The Department of Human Resource & Administration (DHR&A) is crucial for managing staff, providing logistical support, and ensuring smooth council operations through units like HR, Admin, Registry, Security, and Procurement, handling everything from recruitment, payroll, and conditions of service to transport, records, and committee support for effective public service delivery. 

 The Department performs the following specific functions:

Construction and maintenance of roads and drainages; and District airports, aerodromes and airstrips; and

Overseeing day-to-day general administration, office superintendence, and workflow coordination.

Managing payroll, setting competitive wages, and administering health insurance, retirement plans, and paid time off

Construct and maintain local roads, drainages and buildings;

Supervise the construction and maintenance of roads, drainages, District airports, aerodromes and airstrips;

Conduct motor vehicle inspections in order to facilitate registration and issuance of licences;

Prepare bills of quantity and forms of tender in order to quantify construction works and facilitate tendering;

Provide architectural services in the design of public infrastructure in order to ensure adherence to standards, specifications, statutory and design requirements;

Install and maintain street and traffic lights in order to improve security and safety on the roads;

Facilitate the provision of electricity services;

Manage the operations of the mechanical workshop in order to ensure the repair and maintenance of the Council’s fleet of vehicles, machinery and equipment;

Provide dredging and pontoon crossing services (applicable to Councils with water bodies);

Manage parks, gardens and open spaces in order to ensure a green environment and beautify the District;

Provide fire and rescue services in order to safeguard lives and property;

Facilitate the provision of rural water supply and sanitation services for improved hygiene; and

Implement CDF projects related to infrastructure development.

1. Human Resource Section

The Human Resource (HR) unit manages the entire employee lifecycle, from recruitment, payroll, performance appraisal, training, and welfare to disciplinary matters and retirement, while also providing crucial administrative support like records management, logistics, transport, and secretarial services for Council committees to ensure smooth operations and effective service delivery. Key functions include:

Finding, screening, and hiring qualified job candidates while handling onboarding and orientation for new workers

Managing payroll, setting competitive wages, and administering health insurance, retirement plans, and paid time off

Providing orientation, skill-building workshops, and continuous educational opportunities to improve worker performance

Setting goals, monitoring work output, and conducting regular evaluations to keep staff productive

Resolving workplace conflicts, acting as a mediator, and addressing employee complaints to maintain a positive environment

Ensuring company policies follow labor laws, maintaining safe working conditions, and managing risk

Maintaining personnel files, managing contracts, and handling day-to-day workforce paperwork

2. Administration Section

The Administration Unit ensures smooth council operations by providing crucial support: managing human resources, logistics (fleet, premises), secretarial services for Council/committees (minutes, resolutions), registry (records/correspondence), security, and asset management, all while upholding legal compliance and facilitating service delivery to communities, making it the backbone for governance and public service provision. Keys functions include:

Overseeing day-to-day general administration, office superintendence, and workflow coordination.

Managing institutional transport, vehicle fleets, and travel-related logistics.

Maintaining buildings, office surroundings, and infrastructure to provide a safe and conducive working environment.

Managing incoming and outgoing correspondence, mail, and official records management systems.

Overseeing security services to safeguard organizational property, assets, and premises.

Coordinating office space allocation, seating, and housing or utility provisions where applicable.

Providing logistical support for meetings, official protocol, and administrative correspondence

3. Committee Section

The committee unit (also known as the Committee and Administration Section) in Zambian local authorities is primarily responsible for providing secretarial, administrative, and logistical support to the council and its various standing committees to ensure their smooth operation and accurate documentation of resolutions. Key functions include:

Acting as the official recording secretariat for all council or institutional meetings.

Planning, scheduling, and organizing committee meetings, including preparing agendas and compiling background documents

Recording, transcribing, and distributing minutes, official reports, and resolutions.

Briefing committee members on agenda items and providing guidance on procedural rules.

Conducting background research and data gathering on policy matters slated for discussion.

Filing, maintaining, and archiving official documents and decisions for easy future retrieval

4. Council Police Section

The primary responsibility of a council police unit in Zambian local authorities is to enforce council by-laws, maintain law and order within council jurisdiction, and provide security to council property and staff. Keys functions include:

Safeguard council property, infrastructure, assets, and staff facilities.

Maintain peace, safety, and general order across council premises and public spaces.

Ensure public and business compliance with local council regulations and municipal by-laws.

Coordinate community-oriented safety and security initiatives.

Assist in regulating public trading areas, supporting public health/sanitation enforcement, and aiding revenue collection when required.

Work alongside national law enforcement and other security agencies to uphold public safety